Need Help Configuring *EMAIL EXTRACTOR*

[chamuel]

I am using an email-tracking" service that verifies delivery of emails (www.readynotify.com)

To use the tracking service, I need to have ResponseMailer "append" the text string .readnotify.com to the END of each outgoing email, before sending the message.

For instance, if ResponseMailer were sending ME a message . . . the address should to look like this: jim@cheapfastresumes.com.readnotify.com ResponseMailer should therefore send the message TO: jim@cheapfastresumes.com.readnotify.com

Presently, my ResponseMailer extractor provides the address in this format: [[Email]]

I was told by Clayton to configure the “TO:” field as follows: [[Email]].readnotify.com

I have found that this ONLY works in CERTAIN SITUATIONS . . . but usually does not.

As far as I can tell, the “variable” is whether or not the sender has a “name” associated with their email address. ONLY those senders who do *NOT* have *ANY NAME* associated with their email address, cause ResponseMailer to append the .readnotify.com extension.

Below are 2 samples . . . one that DOES work . . and one that does NOT work:

THIS *DID* append .readnotify.com before sending the message:
Return-Path: Sampleaddress@aol.com
From: Sampleaddress@aol.com

BUT THIS does *NOT* append .readnotify.com before sending the message:
Return-Path: jim@cheapfastresumes.com
From: "Cheap Fast Resumes" <jim@cheapfastresumes.com>

As far as I can tell, person “Sampleaddress@aol.com” had her email software configured to send her messages withOUT any “name” in her header. (Maybe she’s a novice email user . . . and hadn’t configured her software ‘correctly’).

But, of course, MOST people DO have a “name” associated with their email address in the header . . . as you can see above where the name “Cheap Fast Resumes” PRECEDES my actual email address . . . which is in < brackets>.

NEEDED: I think what’s probably needed is for me to find a way to extract the email address in a DIFFERENT FORMAT (?) so it is not CONFUSED by the name in quotes (for example: “Cheap Fast Resumes” ) or the email address in brackets (for example: <jim@cheapfastresumes.com>

Presently, here are my EMAIL EXTRACTOR settings:

FIELD NAME = Email
DATA SOURCE = Message Header
START OF DATA FIELD = Specific TExt
TEXT = From
END OF DATA FIELD = End of line
TEXT = (empty . . . this field has nothing in it at the moment. I left it blank.)
ADVANCED:
(IS CHECKED) Remove spaces before or after the field
(NOT Checked): Use the same letter case
(IS CHECKED) Above words/phrase are regular expressions
(NOT Checked): Above words/phrases have wildcards characters

So that’s the story. Can someone please troubleshoot this and post a response?

Thanks

Jim

[devicode]

To send messages to "readreply" for tracking:
Configure "mail extractor" settings:

FIELD NAME = Email

DATA SOURCE = Message Header

START OF DATA FIELD = Specific Text

TEXT = From

END OF DATA FIELD = Specific Text

TEXT = > (i.e. just a single CLOSE bracket symbol)

ADVANCED:
(IS CHECKED) Remove spaces before or after the field
(NOT Checked): Use the same letter case
(IS CHECKED) Above words/phrase are regular expressions
(NOT Checked): Above words/phrases have wildcards characters

CONFIGURE MESSAGE "TO" FIELD: [[Email]].readnotify.com